How quickly can an emergency electrician respond?

Our network of emergency electricians typically respond within 30-60 minutes for genuine emergencies, depending on your location and current demand. Priority is given to life-threatening situations such as electrical fires or exposed live wiring.

What should I do while waiting for the emergency electrician?

Stay safe by turning off the main power at the consumer unit if safe to do so, keeping everyone away from the affected area, not touching any exposed wires or damaged electrical equipment, not using water near electrical issues, and calling emergency services (999) if there is a fire or immediate danger to life.

24/7 Emergency Electrician

Q: What constitutes an electrical emergency?

Electrical emergencies include: burning smells from outlets or switches, sparking or arcing from electrical components, complete power outages affecting your entire property, exposed or damaged wiring, electrical fires or smoke, electric shocks when touching appliances or switches, buzzing or humming sounds from the electrical panel, and water near electrical systems.

Fast, Professional Response When You Need It Most

0800 208 8842

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Text-Based Emergency Contact

For Deaf, Hard of Hearing, or Speech-Impaired Users
We provide accessible alternatives to phone calls in compliance with EN 301 549 Clause 13.3.

Emergency Text Request

Submit your emergency via our accessible text form. We'll respond via SMS/text within 5-15 minutes.

Life-Threatening Emergency: SMS 999

For electrical fires, electrocution, or immediate danger to life, contact emergency services via SMS. You must register your phone first.

SMS to 999

How to Register for Emergency SMS:

Text "register" to 999
Wait for a reply confirming registration
You can then text 999 in an emergency

Relay UK Text Relay Service (18001)

Use the Relay UK app or dial 18001 before our number. A relay assistant will type what we say and read your texts to us. This service is free and available 24/7.

18001 0800 208 8842

How to use Relay UK:

Download the free Relay UK app, or
Dial 18001 followed by our phone number
Type your message; the relay assistant speaks it to us
Our spoken replies are typed back to you

Also known as: TypeTalk, NGT (Next Generation Text), Text Relay

Learn more about Relay UK

Email (Non-Urgent Only)

For non-urgent enquiries, email us and we'll respond within 24 hours.

BSL (British Sign Language) Interpreter

For Deaf BSL users who prefer video relay, we can arrange BSL interpreter support for emergency appointments through InterpreterNow or SignLive.

Video Relay Services:

Book in advance: For non-emergency appointments, request a BSL interpreter at least 48 hours ahead via our text form or email.

SMS Direct to Our Team

Text your electrical emergency directly to our team. Include your postcode and brief description of the issue. We aim to respond within 15 minutes during operating hours.

Text Us: 0800 208 8842

SMS Template: "EMERGENCY ELECTRICAL - [Your Postcode] - [Brief description of issue]"

Our Accessibility Commitment: We are committed to providing equal access to emergency electrical services for all users, regardless of hearing or speech ability. If you experience any accessibility issues, please let us know.

What Constitutes an Electrical Emergency?

If you experience any of the following, call an emergency electrician immediately:

Burning smell from outlets or switches
This indicates overheating wiring or components - a serious fire risk
Sparking or arcing from electrical components
Visible sparks indicate dangerous electrical faults
Electrical fire or smoke
Call 999 first, then an emergency electrician
Complete power outage
Affecting your entire property when neighbours have power
Exposed or damaged wiring
Any visible wires or damaged cables are shock and fire hazards
Electric shocks from switches or appliances
Indicates serious grounding or wiring problems
Buzzing or humming from the consumer unit
Unusual sounds from your fuse box need immediate investigation
Water near electrical systems
Flooding or leaks near electrical installations are extremely dangerous

Safety Tips While Waiting for the Electrician

DO

✓ Turn off the main power at the consumer unit (if safe)
✓ Keep everyone away from the affected area
✓ Call 999 if there is fire or immediate danger
✓ Unplug appliances if you can do so safely
✓ Stay calm and wait in a safe location
✓ Keep emergency numbers accessible

DO NOT

✗ Touch any exposed wires or damaged equipment
✗ Use water near electrical problems
✗ Attempt DIY repairs on electrical systems
✗ Reset tripped breakers repeatedly
✗ Ignore burning smells or unusual sounds
✗ Touch someone receiving an electric shock

Important: If someone is being electrocuted, do NOT touch them directly. Turn off the power source if possible, or use a non-conductive object (like a wooden broom handle) to separate them from the electrical source. Call 999 immediately.

Response Time Expectations

30-60 mins Critical emergencies (fire risk, exposed wiring)
1-2 hours Power outages affecting the whole property
Same day Urgent but non-critical electrical issues

Response times may vary based on location and current demand. Emergency electricians in our network prioritise life-threatening situations.

Service Areas

Our network of emergency electricians covers the entire United Kingdom, including:

England Scotland Wales Northern Ireland

Use our search tool to find emergency electricians in your specific area.

Need an Emergency Electrician Now?

Our network of qualified electricians are available 24 hours a day, 7 days a week.

Call Now 0800 208 8842 Find Local Electricians